e-participation is not far from participating! Actually, for many ways, it makes things easier – if you want to be connected to important activists or organisations, you can use the existing technologies and not be cut out from the major discussions and what it is currently happening in the world. Exploring the world of e-participation not only expands our understanding of democracy but also empowers each of us to actively contribute to the public discourse from the comfort of our own homes.
Participation is one of the main elements of human development. Before we consider it the process that enables society to move forward, we can define it as the art of existing. We are part of groups, join actions and gatherings and form friendships and relationships. It is this procedure that allows people to bloom, learn through others, as well as teach them, and eventually become part of the whole, each in their extraordinary way.
We can consider participation the very essence of society, the core of co-existing and societal progress. Using simple words, it is the process through which people speak their minds, express themselves, share their opinions and preferences, and effectively shape the future by being a part of the respective procedures.
In the case that we currently examine, e-participation, that is, citizens can become involved and participate in the processes of decision-making of economic, social, cultural, and political processes, with a twist. All the required steps of these procedures, from the beginning to the end, take place digitally, independent of time and space. Citizens are thus able to voice their opinions, their ideas, and their needs via the internet and the technologies and platforms offered.
And through that, we shape our society to the point of feasible, come in contact with our fellow citizens, our neighbours, and the people we live with; and collectively decide and express on matters that are part of our lives. The importance of the value of participating in public matters and affairs thus stands the same; the means, however, of how that comes to life are taking a rather interesting, digital turn towards the future, making our lives much easier.
By scratching the tip of the iceberg, we can easily understand why it is considered a virtue for a person to participate in societal matters. Is that the case, however, when it comes to e-participation, and why?
Below there is a list to be found. Without complex meanings and terminology, it consists of the main reasons why e-participating is essential.
Many discussions and procedures of social and political interest were mainly localised or limited to specific circles. Digital networking makes it possible for these matters to become known to the general public. Thus, the general public begins to become a part of socio-political discussions.
It is becoming increasingly clear that political debates are no longer conducted and decided only by politicians or influential interest groups and decision-makers. Citizens are not only observers who feel they do not have a say on important societal matters.
The phenomenon can be separated into two parts. On one hand, we witness technology becoming a means in the hands of citizens, through which, they are able to communicate, exchange opinions, propagandise ideas, and organise against, or in favour, of certain situations; all that in the blink of an eye. This not only brings people closer in terms of expressing ideas and proposals in social – political matters, as well as creating and participating in, pressure groups and organisations of such nature, but it also drastically reduces the time it takes to do so. Social media groups are able to expand and reach out, citizens can freely express themselves to a greatly wide audience (always respecting the regulations of each digital community), and all in all, the debates are getting much richer and wider.
On the other hand, governments are providing more and more platforms through which citizens are able to have a say. Whether on a European, national, or regional level, digital platforms become the means of propositions, debate, pressure, exchange of ideas, birth of movements, or provision of one’s city or neighbourhood.
European Level
The project has been realised by the Publications Office by the EU. The main outcome of the project is a fully operational prototype of an e-Participation platform for the discussion of EU legislative proposals. Legislators upload draft laws on the respective online platform, with citizens being able to comment, vote, and propose on the provided drafts.
National Level
Regional Level
More and more platforms and systems in several European countries allow citizens to express themselves on laws, decisions, and policies. Citizens come together, from the simplest of acts, getting to know each other that is, to taking action, making proposals, commenting on laws, and the shaping of their everyday lives, establishing thus the very essence of society; participating.
The mentioned procedures are not supposed to work like a charm from the first day of implementation, meaning that inclusive policy-making and political debates will not be applied in a moment, or change at once the present establishment of policies and ways. It is however a great and rather interesting beginning towards voices being combined and swirled in a beautiful vortex of polyphony and respect.
As mentioned, we are rapidly moving towards the era where most government services are taking a turn towards the digital spectrum. Most countries have developed a digital system through which citizens can carry out many services, if not all of them. Issuing applications, and permits, proceeding with payments and booking appointments. As more and more citizens are beginning to take advantage of such platforms, more and more services are digitalised, and governments become faster and more efficient by overcoming issues connected to the physical procedures of such services.
Perhaps even more interesting is the fact that the digitalisation of services combats corruption, wherever that might occur. Since all processes become automated, corrupt people in positions of power, now have much bigger obstacles in their way, making it more difficult for them to take advantage of their position.
Organisation, inclusion, time, and money are key aspects of e-participating. Since all data and information are stored on cloud services, it makes services much faster and employees more efficient. All in all, public authorities will be more efficiently organised, and citizens will be more efficiently served.
The practices of e-participation allow citizens to directly address and solve issues that concern them via government forums or sites. Everybody can communicate with the respective public service, depending on the matter, for that to be resolved.
On top of that, in several countries, we can find digital platforms through which citizens can raise concerns with the government directly. The best example would be that of the United Kingdom, where any citizen can create, or support, a petition for any matter. In such a case, if the registered signatures of the petition surpass a certain number, then the issue must be responded to and addressed by the UK parliament. In this way, all citizens can raise awareness of specific social matters.
Elections are the main, if not the only, way through which decisions are made in European countries. From school students voting for their representatives in the respective student bodies, to national elections, people gather at voting centres to express their support for the candidate of their preference. This means that, usually, citizens must go to the polling station where they are registered, often covering a long distance. It is easy to understand that this process is not possible for all, and for the ones that is, it takes a great toll on time and money. As usual, in voting events, queues and long waiting times are a basic ingredient of the recipe.
Elections on worker unions, associations, companies, cooperatives etc., are expected to receive a much higher voter turnout when the voting takes place online. The procedures allow citizens to directly and easily participate from the comfort of their homes through the voting platforms developed for this cause. The voting process has become much easier than physical voting used to be, and still is, in some European countries. No queues, waiting in lines, travelling long distances forth and back, even better control of process transparency.
The slow-paced introduction of e-participation tool is far from being a reality in most of the countries in Europe, and above all, it is still a complex procedure for most of the disadvantaged groups, either for natives or for non-national groups.
It is important to learn how to put pressure on different groups of society, it can either be via emails towards the mayor, check online expenditure data of the municipality and create a local group of pressure, or define participation groups to ask for change. Unfortunately, e-participation is still limitedly spread in European Union in terms of casting platforms and in terms of how to practically use many existing tools (open data portals, digital administration platforms, or ad-hoc services for citizens). As such, e-participation is still far from making the voices of disadvantaged people, immigrants, vulnerable groups, and elders part of public procedures and participating in matters that concern them, for cultural, technical and other reasons.
Indeed, e-participation means to facilitate inclusion as people can more flexibly part of a society, but in most of EU countries this is not a reality yet.
Dig-Equal
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to